Streaming Media Lead, Live Orchestration
Aplicar ahora Aplique más tarde Job ID 10147235 Ubicación Ámsterdam, Holanda Business Disney Entertainment and ESPN Product & Technology Fecha de publicación 16/04/2026Detalles del empleo:
Disney Entertainment & ESPN Product & Technology
Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.
The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.
Here are a few reasons why we think you’d love working here:
Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.
About the Role & Team
The Live Orchestration Department at DE&E Technology consists of agile and responsive teams of technicians that perform the daily processes and procedures required to run our live and on-demand streaming video products. The department’s responsibilities consist of round-the-clock support for these products, ensuring proper functionality across all platforms. Oversight includes both Linear and Event based content, hands-on operational and procedural support for our products, including system health monitoring and incident management, in addition to live and VOD streaming media orchestration using proprietary software.
A qualified Streaming Media Lead is a key member of a daily operations team responsible for delivering high profile media products to market. By possessing advanced workflow knowledge and operational experience, this Lead has exceptional and specialized expertise in an analytical/scientific method or operational process, typically developed through a combination of job-related training and considerable on-the-job experience. In addition, responsibilities will include collection and organization of data files that drive platforms during optimal and service-outage incidents, and perform client and product support as needed, which can include holidays, nights and weekends.
An Operations Lead will also:
Serve as a shift leader
Implement guidance in regards to technology improvement and daily operations
Run incident management during service outages
Generate procedure documentation
Provide operational efficiency feedback to leadership
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
-Focus on major areas of work, typically 20% or more of role
Responsible for following operational procedures and raising awareness of issues in workflows when they arise
20% of time
Uses best practices and knowledge of internal or external business issues to improve products or services
30% of time
Execute defined processes to validate the quality and availability of live content streams
10% of time
Records steps to troubleshoot workflows when issues arise
20% of time
Fields workflow requirements from senior staff and gathers data in support of documentation of workflows
20% of time
Required Qualifications & Skills
Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as well as behavioral attributes and/or leadership capabilities)
Basic Qualifications
6+ years of experience in a relevant technical, operational or digital media environment with proven leadership skills
Deep understanding of live streaming media workflows
Exhibits broad skills in data synthesis and data processes
Ability to implement guidance regarding data and technology improvement information from Supervisor
Ability to construct workflow requirements and ensures that team members understand documentation and troubleshooting procedures
Ability to serve as a subject matter expert during Priority 1-2 Incidents
Additional Information
This is an operational role based within a 24/7 environment, and shift-based availability will be required.
Some on-call or extended-hour work may be necessary to support major events or business-critical activity.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Acerca de Disney Entertainment and ESPN Product & Technology:
En Disney Entertainment and ESPN Product & Technology, fusionamos imaginación e innovación para reinventar las formas en las que las personas disfrutan e interactúan con los cuentos y los productos más queridos del mundo. Nuestro trabajo tiene un gran alcance y es sumamente sofisticado. Brindamos experiencias increíbles, transformamos el futuro de los medios de comunicación y creamos productos y plataformas que permiten la conexión entre las personas de cualquier lugar del mundo y los cuentos y los deportes que más les gustan.
Disney tiene la capacidad de combinar tecnología de primer nivel con una creatividad inigualable, y eso nos hace únicos. Es la esencia de nuestro pasado, presente y futuro. Somos narradores e innovadores. Creadores y constructores. Artistas e ingenieros.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en TWDC (Benelux) BV , que forma parte de una empresa comercial que denominamos Disney Entertainment and ESPN Product & Technology.