Domestic Sales Ticket Program & Contracting Manager
Aplicar ahora Aplique más tarde Job ID 10151307 Ubicación Celebration, Florida, Estados Unidos / Anaheim, California, Estados Unidos Business Walt Disney World Resort Fecha de publicación 29/06/2026Detalles del empleo:
Domestic Sales Ticket Program & Contracting Manager
The Domestic Sales Ticket Program & Contracting Manager is responsible for leading and overseeing the sales contracting process for Walt Disney World (WDW), Disneyland Resort (DLR) and Aulani, spanning all domestic and international wholesale, travel agency and military sales channels. This role supervises a wide range of annual travel trade contracting requirements, manages the review and communication of special promotions to trade clients, and prioritizes daily activities for the team. The role collaborates extensively with cross-functional partners including Legal, Financial Accounting, CIMA, Sales Strategy, Pricing & Logistics to ensure contractual obligations are met, operational efficiency is maximized, and sales performance is optimized. Additionally, this role liaises with legal to give guidance to Disney Destinations Strategy, Sales & Solutions teams.
This position sits onsite in either Celebration, FL or Anaheim, CA.
Key Responsibilities
Lead and manage the contracting timeline and requirements for WDW, DLR, and Aulani across all sales channels, including Domestic & International Wholesale/OTA, Military Sales, Travel Agency & National Account Sales, EarMarked, Central Florida ticket sellers, and accommodation programs
Coordinate and communicate product updates, legal Exhibits, and client notifications, partnering with Pricing & Logistics for execution
Partner closely with Legal teams to execute ad hoc contracts, ensuring consistent language and policy, leveraging experience from similar agreements
Coordinate financial security requirements with Financial Accounting for annual and mid-term contracting changes
Partner with DX Intelligence and Sales Strategy, providing account information to support nets/commissions, client incentives, and sales channel alignment
Provide sales channel mapping for Product TSRs to ensure accurate client setup and contracted product delivery via Disney Travel Trade Connectivity
Lead and oversee the Yellow Pass annual recertification process
Serve as subject matter expert on contractual terms and conditions, acting as a voice in business operations decisions impacting Sales channels
Drive department operational efficiency by leveraging technology and collaboration with stakeholders, including driving the contract efficiency project
Supervise Contract Specialists serving Domestic and International trade clients, defining expectations and priorities for operational success
Qualifications
Strong knowledge of overall travel industry, preferably with work experience in the wholesale channel of the travel industry
Knowledge and experience working with contracts, agreements and other legally binding documentation
Identify opportunities, plan, negotiate and execute projects with proper follow-through, on-time completion and with limited supervision
Demonstrate ability to partner internally and externally and to work comfortably and effectively at all levels
Proficiency with Microsoft Word, Excel and Outlook is a must and preferably Airtable or other project management applications
Experience working in collaborative environments and managing multiple projects
High attention to detail and experience multitasking in a fast-paced environment
Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
The hiring range for this position based in Celebration, FL is $91,000.00-$121,900.00 per year. The base pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, depending on the level and position offered.
Acerca de Walt Disney World Resort:
Desde su apertura en 1971, Walt Disney World Resort ha desempeñado un papel fundamental en los momentos más memorables de muchos niños y familias. Hoy en día, cientos de millones de visitantes de todo el mundo eligen este mágico lugar para disfrutar de sus vacaciones Disney. El complejo combina creatividad, innovación y tecnología para sumir a los visitantes en los cuentos clásicos de Disney y en nuevas formas de entretenimiento para toda la familia. Basados en una valiosa herencia cultural de cuentos, los cast member de Walt Disney World Resort le dan vida a la magia de Disney con una atención inigualable a los detalles y un excelente nivel de servicio para los visitantes.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Disney Destinations, LLC , que forma parte de una empresa comercial que denominamos Walt Disney World Resort.
Disney Destinations, LLC es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.