Associate Manager, Learning & Development
Aplicar ahora Aplique más tarde Job ID 10156737 Ubicación Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Fecha de publicación 29/07/2026Detalles del empleo:
The Assistant Manager, Learning & Development plays a key role in creating learning experiences that help Cast Members and leaders perform, grow, and deliver magical guest experiences. The role works independently to design, facilitate, and improve learning programs that are relevant, scalable, and aligned with operational needs.
Key Responsibilities
Design, develop, and facilitate leadership, talent development, and learning programs in in-person, virtual, and self-directed formats.
Consult with HR and business stakeholders to understand needs, recommend solutions, and align learning with segment and enterprise priorities.
Manage small to mid-sized learning projects, including planning, timelines, communications, and coordination of resources.
Use AI, digital tools, and new technologies to improve engagement, accessibility, and scalability of learning programs.
Evaluate programs using data and feedback, summarize insights, and recommend improvements.
Build strong stakeholder relationships through clear communication, expectation setting, and alignment with operational goals.
Manage workload independently in a fast-paced environment, balancing problem-solving with hands-on delivery.
Required Qualifications
Strong experience designing and facilitating leadership, talent development, and learning programs.
Ability to apply AI, digital tools, and new technology to enhance learning solutions.
Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholders.
Effective consulting, communication, influencing, and stakeholder management skills.
Collaborative team player who can also work independently with minimal guidance.
Ability to solve complex problems and communicate difficult or sensitive topics clearly.
Excellent facilitation, presentation, and communication skills across different audiences and formats.
Bachelor's degree or above in a relevant field.
8+ years of experience in learning and development, leadership development, organizational development, performance consulting, or a related field.
Preferred Qualifications
Experience in learning, development, or talent management within a large, complex, or global organization, preferably in hospitality, travel, or entertainment.
Knowledge of adult learning theory, instructional design, and blended learning approaches.
Experience using learning or talent management systems and collaboration tools such as Microsoft 365 or SharePoint.
HKProfessional #LI-CL1
Acerca de Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort ofrece experiencias inolvidables y culturalmente distintivas de Disney para huéspedes de todas las edades y orígenes. Repleto de sus historias y personajes favoritos de Disney, Hong Kong Disneyland Resort ofrece a los huéspedes la oportunidad de explorar ocho tierras diversas que albergan atracciones y entretenimiento galardonados y únicos. Completa tu aventura con estadías en los lujosos hoteles Disney del complejo. La magia no termina en nuestras puertas; como miembro dedicado de la comunidad local que se preocupa profundamente por el bienestar social, Hong Kong Disneyland Resort transmite su magia a través de programas de servicio comunitario que ayudan a las familias necesitadas, impulsan la creatividad entre los niños y las familias, fomentan la protección del medio ambiente e inspiran una vida más saludable.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en HK International Theme Parks Limited , que forma parte de una empresa comercial que denominamos Hong Kong Disneyland Resort.