Commercial Performance Manager
Aplicar ahora Aplique más tarde Job ID 10128064 Ubicación Londres, Reino Unido Business The Walt Disney Company (EMEA) Fecha de publicación 07/10/2025Detalles del empleo:
About the Role & Team
Disney+ is The Walt Disney Company’s Direct to Consumer video entertainment service. The service consists of long form and short form video built around six key content brands (Disney, Pixar, Marvel, Star Wars, National Geographic and Star) with an appealing and easy to use interface accessed across multiple platforms (e.g. televisions, mobile devices). The Disney+ team is responsible for the launch and day to day operation of Disney+ across EMEA, specifically focused on customer acquisition and retention, marketing, partnerships and synergy, content programming, research and analytics. The commercial performance manager role will contribute to trading updates, and conduct deeper analysis on levers of commercial performance, on project-based and ad hoc market requests across EMEA.
What You Will Do
Lead on daily, weekly and quarterly trading reporting, including pro-active improvements
Analyse trends of trading (daily, weekly, quarterly) and flag anomalies, successes and challenges
Drive in-depth analysis of churn in close collaboration with Analytics, and derive key insights and action plans
Work closely with local trading leads to analyse weekly data and identify levers of performance – also in collaboration with Performance Marketing, Brand Marketing and Customer Management teams
Support creation and management of initiatives plan to mitigate / sustain trading performance
Become a subject matter expert on key areas of the subscription business, driving impact through deep knowledge of acquisition and/or customer retention
Create exec-level presentations on trading performance and action plans
Required Qualifications & Experience
Trading experience is desirable
Excellent stakeholder management with experience of dealing with senior level stakeholders
Ability to tailor comms to different audiences (e.g. Country Teams, Senior Execs)
High numeracy and analytical ability & rigour
Excellent Excel skills
Strong presentation skills – regular deck preparation for stakeholders
Data visualisation skills (e.g. Tableau)
Strategic mindset
Skilled at prioritising and managing multiple project schedules and deadlines that run simultaneously
Demonstrated success in influencing cross-functional teams, stakeholders and leadership
High degree of integrity
Positive, people-oriented, and energetic attitude
Ability to work autonomously
The Perks
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Acerca de The Walt Disney Company (EMEA):
Disney EMEA tiene como objetivo impulsar el crecimiento, la innovación y la afinidad de marca en una colección extremadamente diversa de países con un equipo de más de 6000 empleados que operan en 59 mercados con oficinas en 29 países.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en The Walt Disney Company Limited , que forma parte de una empresa comercial que denominamos The Walt Disney Company (EMEA).
The Walt Disney Company Limited es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán la consideración de empleo sin distinción de edad, raza, color, religión o creencia, sexo, nacionalidad, origen étnico o nacional, orientación sexual, reasignación de género, estado civil o de pareja civil, discapacidad, embarazo o maternidad. Disney fomenta una cultura empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo que cambia rápidamente.