Merchandise Seller - Lion King & Frozen
Aplicar ahora Aplique más tarde Job ID 10088760 Ubicación Londres, Reino Unido Business The Walt Disney Company (EMEA) Fecha de publicación 30/04/2024Detalles del empleo:
About the Role & Team
This is a fixed term contract position until 15th September 2024, based in London working for both the Lion King London and Frozen London shows.
The merchandise seller is responsible for providing exceptional Service whilst selling merchandise and creating magical memories for Guests from around the world! Whilst handling payment transactions and inventory with accuracy, they create a fun and engaging experience for Guests of all ages, contributing to the overall success of the retail business. By helping a family choose the perfect souvenir or stocking the shelves with the latest merchandise, this role plays an integral part of making every Guests visit and memorable one.
The role has a large impact on the efficiency of daily operations and is required to achieve tasks in a positive, proactive, and professional manner; whilst collaborating with colleagues to meet goals. As a revenue generating role this job requires individuals to achieve results through proactive selling, a focus on promotions & incentives, adapting to different sales areas & techniques, and maximise opportunities for sales throughout a sales period.
What You Will Do
Proactively welcoming Guests, assisting in selecting merchandise and providing information about products.
Operating the EPOS till system accurately and handling transactions effectively.
Maintaining accurate inventory records and restocking merchandise as needed.
Supporting in dressing displays and arranging Merchandise to attract Guests, maintaining Disney Brand standards.
Keeping the shop or kiosk areas clean and organised.
Maintaining a positive, smiley and friendly attitude towards Guests and colleagues; demonstrating a commitment to equality, diversity and inclusion in all actions.
Consistently and appropriately offering promotions or upselling products to enhance the guest experience, and meeting sales targets.
Keeping up to date with product knowledge and sales promotions.
Following safety and security procedures to prevent loss and theft of merchandise.
Attending team meetings and training sessions.
Assist with stock deliveries.
Working both independently and as part of the team to meet performance goals, shared team goals and maintain efficiency.
Adhering to all set policies, procedures, and administrative requirements.
Required Qualifications & Skills
No previous experience is required, but experience in retail or customer service is a plus
Strong communication skills and ability to engage with Guests
Comfortable working in a fast-paced environment
Ability to work flexible hours, including evenings, weekends, and Bank Holidays
Cash and stock handling experience
Customer service skills
Ability to work well in a team environment
Good attention to detail
Positive can-do attitude
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Acerca de The Walt Disney Company (EMEA):
Disney EMEA tiene como objetivo impulsar el crecimiento, la innovación y la afinidad de marca en una colección extremadamente diversa de países con un equipo de más de 6000 empleados que operan en 59 mercados con oficinas en 29 países.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en The Walt Disney Company Limited , que forma parte de una empresa comercial que denominamos The Walt Disney Company (EMEA).
The Walt Disney Company Limited es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán la consideración de empleo sin distinción de edad, raza, color, religión o creencia, sexo, nacionalidad, origen étnico o nacional, orientación sexual, reasignación de género, estado civil o de pareja civil, discapacidad, embarazo o maternidad. Disney fomenta una cultura empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo que cambia rápidamente.