Personal Assistant

About the Role & Team
Be you, be here, be part of the story!

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

We are looking for an experienced Personal Assistant to make a meaningful impact and be part of Direct to Consumer (DTC) and Disney+ Team!

As a Personal Assistant, the successful post holder will provide administrative support to our VP Commercial and VP Analytics & Insights within the Direct to Consumer/Disney+ team, liaising with multiple contacts in EMEA and the US.

The successful candidate will maintain a high and professional standard of communication between their office and all internal and external contacts and will require the management of highly confidential information. This role is an integral part of the Commercial and Analytics & Insights leadership teams.

Join us in shaping the magic behind the scenes!

Please note: This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

What You Will Do

•  Provide first class administrative support to VP Commercial and VP Analytics & Insights for DTC EMEA, including:

  • Full diary management for both VP’s, managing busy and complex diaries and coordinating meetings, lunches and dinners

  • Preparing meeting agendas and joining team meetings to assist with running order, action points and follow-ups as required

  • Inbox management for both VP’s, assisting with triaging emails and flagging urgent priority responses

  • Manage all travel requirements for both VP’s including travel itineraries and bookings, both European and International. Ensure all travel is executed timely and with local knowledge and input

  • Process expenses for both VP’s in a timely manner via Concur system, ensuring all required information is present and dealing with any issues with credit cards

  • Management of multiple approval processes for both VP’s, such as holiday requests, expenses, IT requests etc.

  • Assist with recruitment process by working with internal recruitment team to schedule interviews and prioritise preparation time

  • Assist with collating weekly executive reports and preparing newsletters/internal communications for VP’s

  • Management of distribution lists for the Commercial and Analytics & Insights teams

• Be an integral member of the Commercial and Analytics & Insights teams and management teams

  • Confidant to both VP’s, being trusted eyes and ears to help gauge team morale and spot problems early on

  • Support on team meetings, events and away days as appropriate

  • Lead on quarterly socials for both teams

  • Provide support on team culture for both teams

• Provide adhoc support as required

  • Raise Purchase Orders

• Any additional duties, as may be required by the VP Commercial or VP Analytics & Insights 

Required Qualifications & Skills

• An accomplished Personal Assistant, with experience within a fast-paced, large and multi-national organisation.

• Excellent and advanced computer skills essential in following - Word, PowerPoint, Excel, Outlook

• A friendly, open, outgoing, professional and polite approach  

• Organized and detail oriented – excellent level of accuracy

• Able to work in a deadline driven environment and meet tight deadlines

• Able to work autonomously, with minimal supervision, be pro-active and take initiative

• Highly discreet and aware of sensitive & confidential information and situations

• Excellent communication skills across all levels of the organisation – ability to be concise and inform

• Team player, ability to form excellent working relationships with colleagues (internally & externally)

• A Calm and focused career PA

• Proven ability with creating strong engaging relationships with senior stakeholders

• Excellent communication skills both verbal and written – including document formatting and proof reading

The Perks

• 25 days annual leave

• Private medical insurance & dental care

• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing

• Excellent parental and guardian leave

• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.