Production Solution Engineer
Aplicar ahora Aplique más tarde Job ID 10153960 Ubicación Londres, Reino Unido Business Disney Entertainment and ESPN Product & Technology Fecha de publicación 27/07/2026Detalles del empleo:
About the Role & Team
Disney Entertainment & ESPN Technology (DEE) brings together the Company’s best-in-class product, technology, and commercialization teams together into one global organization. DEE is responsible for the P&L management and all distribution, network and engineering operations, sales, advertising, data,
and certain key technology functions worldwide for the Company's content engines. DEE also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+ and Disney+ HotStar; and domestic broadcast and cable television networks.
As an integral member of our Product Solutions team, the Product Solutions Engineer is responsible for the review, enhancement and support of the TWDC Broadcast Management Systems, Air-Time-Sales workflows and ancillary media applications. This role will work alongside the Product Solution Engineers within the team to implement workflow solutions that meet business needs and expectations. Using their skills and experience they will support the Product Solutions Team with planning activities as well as successful execution of projects and deliverables. The role will provide assistance to the Product Solutions team with the prioritisation and implementation of features within specific timelines. They will work with internal teams, users and third-party vendors to ensure deliverables are in line with the Product Solutions roadmap and overall department strategy.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
Participate in system review activities and product workflow requirements
Develop, analyse, prioritize, and organise requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
Work with the configuration and Product Solutions team to field functionality-related questions
Translate business requirements into specifications that will be used for implementation
Participate with other Product Solutions specialists to understand how to map legacy workflows to the existing Common Workflow Standard in order to drive business alignment
Support the Product Solution Engineers with workflow-related requests and processes
Track product-related queries to completeness and provide recommendations
Ensure effective request management and change controls
Provide assistance to the Product Solutions team with different activities
Perform duties with moderate to low supervision
Coordinate with technology and portfolio teams the delivery of functional solutions
Provide hands-on support with planning, scheduling, configuration, media- and data-related activities (full training and support will be provided)
Work with the userbase on triaging requests following a designated process
Collaborate with leadership team on requirements and new initiatives within the business
Required Qualifications & Skills
Basic understanding of data structures within applications and workflows
Analyse and interpret workflow requirements
Research required data
Propose workflow solutions based on requirements
Ability to effectively collaborate with cross-functional teams
Critical thinker and problem-solving ability
Team player
Strong time management skills
Great interpersonal and communication skills
Manages the needs of diverse stakeholders.
Facilitates win-win situations.
Resolves conflicts effectively.
Interacts well with people who have different backgrounds and work styles
Engages colleagues across the organisation to optimise performance
Tailors messages appropriately to the audience.
Invites diverse points of view.• Listens and asks questions to ensure understanding.
Conveys relevant information in a candid and timely manner
Achieves high levels of customer satisfaction.
Analyses problems effectively and takes action to resolve.
Keeps commitments.
Analyses data and information to drive decisions
The Perks
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Acerca de Disney Entertainment and ESPN Product & Technology:
En Disney Entertainment and ESPN Product & Technology, fusionamos imaginación e innovación para reinventar las formas en las que las personas disfrutan e interactúan con los cuentos y los productos más queridos del mundo. Nuestro trabajo tiene un gran alcance y es sumamente sofisticado. Brindamos experiencias increíbles, transformamos el futuro de los medios de comunicación y creamos productos y plataformas que permiten la conexión entre las personas de cualquier lugar del mundo y los cuentos y los deportes que más les gustan.
Disney tiene la capacidad de combinar tecnología de primer nivel con una creatividad inigualable, y eso nos hace únicos. Es la esencia de nuestro pasado, presente y futuro. Somos narradores e innovadores. Creadores y constructores. Artistas e ingenieros.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en The Walt Disney Company Limited , que forma parte de una empresa comercial que denominamos Disney Entertainment and ESPN Product & Technology.
The Walt Disney Company Limited es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán la consideración de empleo sin distinción de edad, raza, color, religión o creencia, sexo, nacionalidad, origen étnico o nacional, orientación sexual, reasignación de género, estado civil o de pareja civil, discapacidad, embarazo o maternidad. Disney fomenta una cultura empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo que cambia rápidamente.