Specialist, Client Services
Aplicar ahora Aplique más tarde Job ID 10155624 Ubicación Nueva York, Nueva York, Estados Unidos Business The Walt Disney Company (Corporate) Fecha de publicación 24/07/2026Detalles del empleo:
The Client Services team is responsible for day to day operations and management of leased and owned facilities, ensuring business is conducted in a clean, safe and efficient work environment and that the value of the Company’s physical assets is protected and enhanced.
Required Responsibilities
- Support the Manager, Client Services with a primary focus on food and beverage operations across onsite cafés and service areas.
- Serve as a key liaison between internal stakeholders and food service vendors, including Starbucks, to support daily operations, administrative needs, and kitchen maintenance/repair coordination.
- Supervisor must have experience with subsidy review, budget management, and forecasting
- Maintain an active onsite presence to oversee café operations (e.g., Hyperion Café and Starbucks), including monitoring customer flow, queue management, seating availability, and overall cleanliness to enhance the employee experience.
- Act as a primary point of contact for food and beverage vendors, ensuring alignment with service standards, operational expectations, and client goals.
- Monitor and evaluate vendor performance, including food quality, presentation, service delivery, and adherence to health, safety, and company compliance standards.
- Partner with vendors to review and optimize menu offerings based on employee feedback, dietary preferences, and seasonal trends.
- Address and resolve employee and client feedback related to café services in a timely and effective manner.
- Track and report on café performance metrics, identifying trends and opportunities for operational improvements.
- Oversee sustainability and compliance initiatives of food and beverage operations, including gathering required reporting data and coordinating with West Coast partners to ensure accurate café performance and compliance tracking.
- Coordinate with third-party vendors to support operational needs, ensuring adherence to company standards and regulatory requirements.
- Manage Tenant Services programs related to workplace cafés, including coffee and water service operations, equipment repair and maintenance tracking, and ensuring appropriate signage and communication are in place
Required Education
- Bachelor’s degree in Hospitality Management/ Food & Beverage operations (or related field) or 2+ years of relevant experience
Required Experience
- 2+ years experience supporting food and beverage operations/ workplace hospitality
- Experience tracking budgets and knowledge of subsidy reporting
- Experience with MS Outlook, Word, Excel, and PowerPoint
- Knowledge of health, safety, and sanitation regulations applicable to food service operations.
- Food safety, handling and quality management certifications (ex. HACCP, ServSafe, etc.)
The hiring range for this position in New York is $75,500.00-$101,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Acerca de The Walt Disney Company (Corporate):
En el área Corporativa de Disney, podrá ver cómo los negocios detrás de las marcas más influyentes de la compañía se juntan para crear la empresa de entretenimiento más innovadora, trascendente y admirada del mundo. Como miembro del equipo corporativo, trabajará con líderes de primer nivel para crear estrategias que mantengan a The Walt Disney Company en la vanguardia del entretenimiento. Trabaje junto a personas con ideas innovadoras como usted y aprenda de ellas a medida que empoderan a los mejores creadores de historias para que generen recuerdos para millones de familias en todo el mundo.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Disney Worldwide Services, Inc. , que forma parte de una empresa comercial que denominamos The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.