Costume Support Manager (Project Hire/ Internal Assignment)

About the Role & Team:

Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.

The Costume Support Manager (Project Hire/Internal Assignment) will support Disney Cruise Line by providing operational costumes for our ships, ensuring our crew members look and feel their best. Additionally, the role supports wardrobe managers with inventory information, expected product arrival, and shipping timelines. The Costume Support Manager must maintain a 360-degree influence across all business partners and help resolve operational concerns, so all collaborators feel confident in their decisions.

You will report to the Area Manager of Costume Production and Sustainment.

This is a Project Hire position without any guarantee of permanent placement.

What You Will Do:

• Responsible for strategic planning and spending for Disney Cruise Line wardrobe locations through report and data analytics.

• Pull reporting using SAP and Disney’s internal costuming inventory tracking system, GUS Plus.

• Provide tailored customer service to all wardrobe locations across ships and islands teams.

• Lead regular meetings with ship teams to understand and prioritize business needs.

• Develop and maintain business relationships with internal and external partners.

• Manage timelines for product delivery in partnership with warehouse, logistics, and trade compliance partners.

Required Qualifications & Skills:

• Minimum 5 years of experience in operations, strategy, or analytics

• Experience with shipping logistics and manifests

• Experience analyzing business processes, making sound business judgments, and solving problems

• Experience making decisions with minimal direction on sophisticated multi-team efforts

• Excellent prioritization skills and attention to detail

• Experience communicating and providing feedback (verbal and written) with all levels of partner

• Experience gaining consensus in a way that all parties feel heard

• Experience contributing to a positive work environment

• Experience with analytics, tools, and other key functional systems

• Ability to travel between work locations on a given day

• Ability to work around all types of fabrics, fibers, and synthetic furs

• Ability to work flexible hours including weekends, nights, and holidays

• Ability to travel internationally up to 10% of the time

Preferred Qualifications:

It would be great if you also have:

• Experience working with the cruise ship industry

• Experience using Costuming Operating Management Inventory Tool (COMIT), Yunique, SAP, and JIRA or equivalent programming and database languages, with the ability to learn new applications and analytical tools

• Experience using reporting tools Garment Utilization System (GUS+)

• Experience working with garment specifications

• Multilingual (Spanish, French, Vietnamese, and/or Tagalog) 

Education:

• Bachelor’s degree in logistics, supply chain management, or related field is required

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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