Costuming Manager - Costume Support

Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.

The Costuming Manager of Costume Support will lead a team responsible for fabric and costume inventory. This team is responsible for processing requests for fabric and costumes and ensuring they are delivered in a timely manner.  The team also includes cast that handle more advanced costume accessory development and production utilizing advanced costume craft skills such as mold-making, fabric dying, etc.

The Costuming Manager will report to the Area Manager of Costume Production.

This is a Full-Time role.

What You Will Do

• Provide daily leadership, coaching, and mentoring to a team of direct & indirect reports, including ensuring the team receives accurate training and understands their role and how to perform it accurately

• Track and report on work being completed by the team

• Managing unionized Cast and maintaining collective bargaining agreements

• Review and prepare workflow, resource needs, and action plans while ensuring efficiency, quality, and customer service standards are met

• Look for areas of opportunity to improve efficiency for the organization and strive for consistent processes within Disney Live Entertainment Costuming.

• Maintain a safe and healthy work environment by establishing, following, and implementing standards and procedures and aligning with Company guidelines

• Partner and provide timely communication to all Cast Members

• Establish a collaborative and supportive working relationship with co-workers and support staff across all levels of the organization, and across partnering disciplines

• Proactively identify operational issues, recommend and implement strategies to resolve

• Facilitate meetings with various partners to gain an understanding of various projects and results

• Keep informed of new and emerging technologies that could improve current business practices

Required Qualifications & Skills

• 1+ years of indirect and/or direct leadership experience such as Coordinator, Crew Chief, Lead, Trainer, etc.

• 1+ years experience working with Collective Bargaining agreements

• Experience in planning, problem-solving, conflict resolution, influencing, and negotiating

• Experience prioritizing and multitasking a variety of workflows

• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction

• Experience delivering direct written and oral feedback and communication to all levels of partners (written and/or verbal)

• Ability to travel between work locations in a given day

• Ability to work around all types of fabrics, fibers, and synthetic furs

• Ability to work flexible hours including weekends, nights, and holidays

Preferred Qualifications

• Experience with inventory management

• Experience with Walt Disney World Collective Bargaining agreements

• Experience with GUS+ or other inventory management systems

• Experience in the apparel industry

• Experience in logistics and/or domestic and international shipping

Education

• High School Diploma or equivalent is required  

• Advanced degree in Inventory Management, Business Management, Fashion, Theater, Costuming or related fields is preferred

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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