Senior Manager, Technical Project Management

About the Role & Team

“We Power the Magic!” That’s our motto at Disney Experiences Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!

What You Will Do

As a Senior Manager, Technical Project Management you will be responsible for leading and mentoring project managers and business analysts dedicated to the successful implementation of large-scale software development projects. You will partner with Product, Engineering, Design, and other business groups to promote transparency, accuracy with forecasting, project planning, and delivery processes.

This position will emphasize robust collaboration and communication across projects with Technology and Digital, Financial and Business teams, improving transparency and enabling informed decision making. The Sr Manager, Technical Project Management reports to the Director of Portfolio, Project & Program Management.

Additional responsibilities include:

• Lead team of business analysts and project managers and be responsible for capital project initiation, including scope definition, solution design and estimation, and delivery for projects ranging $1.0M - $15M+

• Ensure the facilitation of scope definition, and high-level planning, discovery, and estimation workshops with cross-functional teams.

• Quantify cost factors to deliver program including resources, project oversight, objective risk, and related contingency.

• Lead strategic planning and prioritization for DSE and to support deliverables for key finance milestones (Long Term Plan, Annual Capital Plan, Annual Operating Plan)

• Establish project financial forecasts including resource plans and other expense plans.

• Confidently lead and drive cross-functional projects, and individual project tracks through full delivery life cycle ensuring project is delivered timely and on-budget.

• Quickly identifying and resolve issues as they arise, driving resolution in partnership with Planning, Delivery and/or Finance teams and communicating issues to Executives as needed.

• Use metrics, including burn-down charts, to drive performance, efficiency and forecast improvements.

• Ensure accurate program project closure including retrospectives, transition and hand-off to production operations support, and final financial reporting.

Required Qualifications & Skills

• Minimum of 10 years of technical project/program management and leading large, multidisciplinary teams.

• Experience in a matrixed organization working with multiple leaders on parallel efforts.

• Have a continuous view of resource demand and capacity across the project portfolio and proactively plan for leveled resource allocation across development and sustainment activities.

• Significant practical experience in the basics of project estimation, project planning, resource planning, issue management, risk management, change management, and communication planning.

• Comfortable driving multiple projects running concurrently.

• Must possess excellent business communication, writing, and interpersonal skills. Comfortable communicating with executive level (Directors, VPs) in presentations, working sessions, and 1-on-1 interactions.

Required Education:

Bachelor’s Degree or related work experience.

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