Senior Specialist, Cast Engagement
Aplicar ahora Aplique más tarde Job ID 10156502 Ubicación Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Fecha de publicación 03/08/2026Detalles del empleo:
The Senior Specialist, Cast Engagement supports the planning and delivery of Cast Engagement initiatives that enhance Cast experience across Hong Kong Disneyland. The role partners closely with the Manager, Cast Engagement to bring initiatives from ideation to execution, while coordinating stakeholders and developing engaging communications and recaps that connect and inspire Cast Members.
Key Responsibilities
1. Program delivery & Execution – Lead the end-to-end planning and execution of assigned Cast Engagement initiatives, including locally developed and global programs. Manage assigned workstreams from concept development through implementation, proactively identifying solutions, managing risks, and recommending approaches that support successful program outcomes.
2. Stakeholder Coordination – Build effective partnerships with Lines of Business (LOBs), HR functional teams, communications partners, representative groups, and other stakeholders. Align objectives, facilitate collaboration, and maintain stakeholder engagement to support the successful implementation of initiatives across the resort.
3. Content Development & Storytelling – Develop compelling communications, presentations, event recaps, and multimedia content that showcase Cast Engagement initiatives, celebrate Cast stories, and strengthen connections with Cast Members. Translate program outcomes and feedback into meaningful narratives that enhance engagement and visibility.
4. Idea Generation & Continuous Improvement – Leverage feedback, engagement data, Employee Experience Survey results, workforce insights, benchmarking of engagement practices across Disney Parks and Resorts, and AI-enabled solutions to identify opportunities and recommend enhancements to Cast Engagement programs. Proactively introduce innovative ideas and best practices that elevate the Cast experience and drive continuous improvement across HKDL.
5. Operational Excellence – Manage project timelines, budgets, logistics, and vendor relationships while ensuring appropriate governance, compliance, and effective resource utilization. Maintain a high standard of quality and professionalism across all assigned initiatives.
Requirements
Minimum 5 – 8 years of relevant experience in event planning, project management, employee engagement, communications, marketing, or HR-related functions.
Strong organization, coordination, communication, and stakeholder management skills, with attention to detail and the ability to manage multiple projects in a fast-paced environment.
Proactive, collaborative, creative, and solution-oriented, with the ability to take ownership within scope and contribute ideas in planning discussions.
Strong presentation and storytelling skills, with proficiency in Microsoft Office applications and AI-enabled solutions. Experience with graphic design and video editing tools such as Canva, CapCut, or Adobe Illustrator is an advantage.
Proficient in written and spoken English and Chinese
Candidates with less experience may be considered for a junior position.
HKProfessional #LI-CL1
Acerca de Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort ofrece experiencias inolvidables y culturalmente distintivas de Disney para huéspedes de todas las edades y orígenes. Repleto de sus historias y personajes favoritos de Disney, Hong Kong Disneyland Resort ofrece a los huéspedes la oportunidad de explorar ocho tierras diversas que albergan atracciones y entretenimiento galardonados y únicos. Completa tu aventura con estadías en los lujosos hoteles Disney del complejo. La magia no termina en nuestras puertas; como miembro dedicado de la comunidad local que se preocupa profundamente por el bienestar social, Hong Kong Disneyland Resort transmite su magia a través de programas de servicio comunitario que ayudan a las familias necesitadas, impulsan la creatividad entre los niños y las familias, fomentan la protección del medio ambiente e inspiran una vida más saludable.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en HK International Theme Parks Limited , que forma parte de una empresa comercial que denominamos Hong Kong Disneyland Resort.